How we work
We don’t start with an annual contract. We move in stages — each one ends with a decision on whether to continue. You pay for change, not for a promise.
- 01
First conversation
30 minutes · freeThirty minutes, no strings. We check whether we fit at all and whether working together makes sense.
- 02
Brand diagnosis
1–2 weeksAn in-depth talk and a report: where you lose trust, what to drop, what to focus on. A list of priorities and exclusions.
- 03
Customer journey map
2–3 weeksWhat the buying decision really looks like for you and where you lose it. Without this, every campaign is guesswork.
- 04
90-day pilot
90 daysWe deliver the three highest priorities, with measurable results. If it isn’t working, you know in 90 days, not a year.
- 05
Ongoing work
from 3 monthsOnly after a successful pilot. A monthly review of what makes money, a quarterly review of direction.
So what does it cost?
We don’t publish a price list, because a “brand audit” for a family bakery and for an operator with three markets are two different services.
The first conversation is free. After it, within 2–3 days, we prepare a quote for your specific case — scope, time, method, success metric and price.
No annual contracts paid upfront. Each next stage is a new, deliberate decision.